Loop Returns is a return portal that automates the return and refund process for brands and makes returns stress-free for shoppers.
At a high level, it’s the process of matching customer orders and refunds to a payment, and ultimately to a payout in the bank account. This ensures that the data used to book key ﬁnancial metrics can be accurately traced to a cash conclusion.
Use Blue Onion with Loop Return to eliminate the manual and repetitive process of matching each order to a payout, refund/return and booking payment processor fees.
Blue Onion connects to a company’s order system, payment processors, return services and bank accounts. The software algorithmically traces and matches each order and refund to a payment and ultimately to a payout in the bank account. By connecting all the source data and tracing each transaction, Blue Onion is able to automatically reconcile each transaction and provide recommended journal entries related to refund, exchange, and upsell transactions.
What information will Blue Onion be able to provide me?
Blue Onion matches each order to a payment and to a payout in the bank account. The software creates an audit trail from point of sale through to the bank account, including payment processing fees, refunds, and chargebacks.
Does Blue Onion connect with other tech stacks related to our workﬂow?
Blue Onion offers connections with popular order systems, payment processors, other return and gift card services, and accounting systems.