Happy Returns Reconciliation

What is Happy Returns?

Happy Returns (a UPS company) provides return solutions for leading online and omni-channel retailers. Its returns software helps merchants automate returns, raise loyalty, and increase exchange rates with intelligent exchange suggestions based on return reasons and inventory.

What is Order-to-Cash Reconciliation?

At a high level, it’s the process of matching customer orders and refunds to a payment, and ultimately to a payout in the bank account. This ensures that the data used to book key financial metrics can be accurately traced to a cash conclusion.

Blue Onion & Happy Returns Reconciliation Overview

Use Blue Onion with Happy Returns to eliminate the manual and repetitive process of matching each order to a payout, refund/return, and booking payment processor fees.

What Are Some Top Challenges Experienced by Companies When Reconciling With Happy Returns?

  • Significant accounting complexity with returns, exchanges, and upsells that can be difficult to trace and reconcile.
  • Creation and expiration of gift card transactions to handle certain transaction types.
  • Limited visibility into cash-in-transit and how an order translates to a cash payout.

How Does It Work?

How Does Blue Onion Reconcile Happy Returns Transactions?

Blue Onion connects to a company’s order system, payment processors, return services and bank accounts. The software algorithmically traces and matches each order and refund to a payment and ultimately to a payout in the bank account. By connecting all the source data and tracing each transaction, Blue Onion is able to automatically reconcile each transaction and provide recommended journal entries related to refund, exchange, and upsell transactions.

What Information Will Blue Onion Be Able to Provide Me?

What information will Blue Onion be able to provide me?
Blue Onion matches each order to a payment and a payout in the bank account. The software creates an audit trail from the point of sale through to the bank account, including payment processing fees, refunds, and chargebacks.

Does Blue Onion connect with other tech stacks related to our workflow?
Blue Onion offers connections with popular order systems, payment processors, other return and gift card services, and accounting systems.


Eliminate manual and time-consuming work with Blue Onion’s automated Happy Returns reconciliation

Blue Onion automatically connects and pulls order and payment data directly from your technology stack, including Happy Returns. All of your transactions are processed, cleaned and reconciled to a payout in the bank account.

Create a single source of truth for order, refund and payment data

Blue Onion brings financial data from your order system, Happy Returns account, and bank account together, providing reconciliation and audit trails for each transaction across multiple systems.

Reliable and timely data and anomaly detection

Blue Onion’s reconciliation algorithm provides clean financial data and flags when transactions cannot be reconciled, allowing teams to address issues quickly.

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