Returnly Reconciliation

What's Returnly?

Returnly is a leading provider of digital return experiences for direct-to-consumer brands. Returnly's offering include returns management tools as well as end-customer touchpoints like package tracking, online returns and exchanges.

What is order-to-cash reconciliation?

At a high level, it’s the process of matching customer orders and refunds to a payment, and ultimately to a payout in the bank account. This ensures that the data used to book key ﬁnancial metrics can be accurately traced to a cash conclusion.

Blue Onion & Returnly Reconciliation Overview:

Use Blue Onion with Returnly to eliminate the manual and repetitive process of matching each order to a payout, refund/return and booking payment processor fees.

What are some top challenges experienced by companies when reconciling with Returnly?

Significant accounting complexity with returns, exchanges, and upsells that can be difficult trace and reconcile
Creation and expiration of gift card transactions to handle certain transaction types
Limited visibility into cash in transit and how an order translates to a cash payout

How Does It Work?

How does Blue Onion reconcile Returnly transactions?

Blue Onion connects to a company’s order system, payment processors, return services and bank accounts. The software algorithmically traces and matches each order and refund to a payment and ultimately to a payout in the bank account. By connecting all the source data and tracing each transaction, Blue Onion is able to automatically reconcile each transaction and provide recommended journal entries related to refund, exchange, and upsell transactions.

What information will Blue Onion be able to provide me?

What information will Blue Onion be able to provide me?
Blue Onion matches each order to a payment and to a payout in the bank account. The software creates an audit trail from point of sale through to the bank account, including payment processing fees, refunds, and chargebacks.

Does Blue Onion connect with other tech stacks related to our workﬂow?
Blue Onion offers connections with popular order systems, payment processors, other return and gift card services, and accounting systems.

TOP BENEFITS

Eliminate manual and time-consuming work with Blue Onion’s automated Returnly reconciliation

Blue Onion automatically connects and pulls order and payment data directly from your technology stack, including Returnly. All of your transactions are processed, cleaned and reconciled to a payout in the bank account.

Create a single source of truth for order, refund and payment data

Blue Onion brings ﬁnancial data from your order system, Returnly account, and bank account together, providing reconciliation and audit trails for each transaction across multiple systems

Reliable and timely data and anomaly detection

Blue Onion’s reconciliation algorithm provides clean ﬁnancial data and ﬂags when transactions cannot be reconciled, allowing teams to address issues quickly

Order Systems

Payment Processors

Return Management Systems

Accounting Systems (ERP)